Morningside Translations operates a unique project management system that integrates the brilliance of our staff and the versatility of our technology for the most efficient production of our clients’ projects.
To prioritize the client relationship and recognize the need for continuity, Morningside maintains the same carefully chosen senior project manager for your project through to its successful completion. Each project manager is matched with clients based on the language combinations that frequently occur and their familiarity in the subject areas relevant to the client. Because this personally selected, highly qualified individual is familiar with the client’s project history, specialized terminology, and billing, he or she is positioned to save our clients tremendous amounts of time and avoid linguistic irrelevancies. Our project managers are encouraged to develop personal relationships with the client and visit them onsite to review the progress of a project.
Morningside uses robust project management software fully customizable to the needs of each client and each project. Our always available policy allows us to coordinate our business flow with that of the client and new translation requests can be submitted 24/7. Morningside also offers our clients a secure FTP site which provides 24/7 access for our clients to upload their translations. We maintain constant communication with our clients.
Each step of the project management system, starting with the initial analysis to assign a team of highly qualified linguists, undergoes a rigorous and redundant review process to ensure accuracy of the translation as well as cultural appropriateness. The final step is to assess the style and language of the entire project to avoid non-conformities and inconsistencies.
Certifications are available on request at no additional cost. Our certifications are accepted around the world and are regularly submitted to federal and state courtrooms and government offices. We offer them free of charge because we know the quality of our work. Notarized certifications and Apostilles are also available.
