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Press Release: Morningside Translations Achieves NPS Score of +60

Net Promoter Score is 2.5x industry average, indicates overwhelming client satisfaction

Morningside Translations, the fastest growing LSP in North America, today announced that it achieved a Net Promoter Score (NPS) of +60 on its 2017 client satisfaction survey (results here). The high score is considered between “excellent” and “world class” and is 2.5 times the average for business-to-business service companies.

The NPS score is a highly regarded metric that measures overall customer experience and loyalty. Read more about: Press Release: Morningside Translations Achieves NPS Score of +60  »