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How to Use Emails to Improve Customer Experience and Engagement

chinese keyboardAs more companies expand their international presence, one of their biggest challenges is developing and maintaining sustainable engagement with overseas customers. The days of personal customer interaction at a retail level are long gone, and worldwide live phone support is prohibitively expensive for all but a handful of companies. Social media is a helpful way to stay in touch and market your products and services, but it’s not a secure option for confidential or sensitive information. Read more about: How to Use Emails to Improve Customer Experience and Engagement  »

Press Release: Morningside Translations Announces Sponsorship of Translators without Borders

NEW YORK, NY (May 23, 2018) — Morningside Translations, the fastest growing major language service provider in North America, is pleased to announce its Gold-level sponsorship of Translators without Borders (TWB), a non-profit that works to “close the language gaps that hinder humanitarian efforts worldwide.” Morningside’s sponsorship will help TWB provide translation services that support humanitarian and international development efforts, and support TWB’s vision of “creating a world where knowledge knows no language barriers.”

TWB works to provide people around the globe with access to vital, Read more about: Press Release: Morningside Translations Announces Sponsorship of Translators without Borders  »

GDPR Compliance Infographic

There are many aspects of GDPR compliance that require organizations to implement systemic changes in order to ensure data privacy and security. One of the most far-reaching aspects is language and comprehension. If you need help translating your data policies and procedures to ensure GDPR compliance, contact Morningside today.

GDPR and translation requirements

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GDPR Considerations for the Healthcare Industry

gdpr data securityThe EU’s new General Data Protection Regulation (GDPR) comes into force next Friday, on May 25, 2018. With hefty, if not crippling, fines for non-compliance, it is imperative that all businesses and healthcare organizations comply with the new legislation.

What is GDPR?

Considered the “most important change in data privacy regulation in 20 years” by the EU’s GDPR Portal, this new law replaces the Data Protection Act of 1998 (DPA) in determining how personal data can be used. Read more about: GDPR Considerations for the Healthcare Industry  »

Morningside IP files one of the first PCT Applications in Kuwait

Thekuwait flag Patent Office of Kuwait officially started accepting Patent Cooperation Treaty (PCT) applications on March 27, 2018. Less than two weeks later, on the 8th of April, Morningside IP proudly became one of the first companies in the world to file a PCT application in Kuwait.

How did we get here?

Until now, Kuwait was only a part of the Paris Treaty Convention as a member of the regional Gulf Cooperation Council (GCC). Read more about: Morningside IP files one of the first PCT Applications in Kuwait  »