Month: December 2018
Best Practices for Global Patent Prosecution
On November 15, Morningside Translations partnered with IPWatchdog to sponsor a webinar on strategies for global patent prosecution. With over 250 attendees, the one-hour webinar – hosted by Gene Quinn of IPWatchdog – gave a detailed look at cost considerations for obtaining and maintaining a patent throughout its lifetime in key countries and jurisdictions.
The webinar included two thought leaders from the IP industry: Sherry Knowles, former Senior VP and Chief Patent Counsel at GlaxoSmithKline and one of IAM Magazine’s 10 Most Influential People in IP, and Stephen Kunin, former Deputy Director of the USPTO and current partner at Maier & Maier.
The webinar kicked off with a look at issues that matter for patents in different sectors – with the spotlight on patents in the life sciences and high-tech industries. Notably, guest speaker Stephen Kunin emphasized that obtaining a patent “is not a one-size-fits-all approach.” For example, the fast-moving nature of innovation in the high-tech industry heightens the need for obtaining patent protection quickly. “Here’s where things like a prioritized examination or Patent Prosecution Highway are extremely important,” Kunin said. “The delays of the PCT — the 30 or 32-month national or regional phase entry — are actually somewhat of a discouragement in the high-tech area!”
Next, Morningside IP’s Dorothy Katz gave tips and best practices on how to maximize your IP budget to meet your patent filing strategy goals. She presented a cost analysis on two patents demonstrating how one could save between 25% and 35% on national phase filing costs for each. “With some planning ahead,” Quinn commented, you could use those savings “either to file for more protection in the countries that matter to you or you could add more countries to your footprint.” The savings can be very significant, especially for pharmaceutical patents, which, according to Sherry Knowles, can easily cost between $100,000 to $200,000 to prosecute.
The presentation continued with an overview of PCT and Paris Convention basics and then took a closer look at Patent Prosecution Highway fast track examinations. Here, Knowles highlighted her experience with filing under the Cancer Moonshot program, a program started in 2016 to accelerate the research and development of new cancer therapies. She said one application took only six days to a first office action. “I had never seen an examiner work that fast!” she said.
The discussion went on to cover PLT reference filing and a case study about the EPO and a Bristol-Myers Squibb patent relating to anti-cancer therapies. The webinar came to a close after a short summary of the key strengths and weaknesses of filing your patent in India, China, and Singapore.
If you missed the webinar on global patent prosecution practices and would like to watch the full recording, you can do so below:
About Us
Morningside equips the world’s leading organizations with a full suite of end-to-end intellectual property and language solutions. With over 4,000 clients in 55 countries, Morningside is globally recognized for its subject matter expertise and technology innovation in regulated markets such as IP, legal services, life sciences, and corporate compliance. Our IP management solutions and translation services ensure your ideas seamlessly reach new markets and audiences while allowing you to do more with your budget. Global 500 companies, international law firms, and regulatory bodies all rely on Morningside as a trusted partner to make intelligent choices for their most valuable assets.
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5 Steps for Using Localization to Grow Your eCommerce Business
eCommerce presents nearly limitless opportunities for expanding your sales into international markets. With thoughtful and thorough localization, you can reimagine your product story for each audience, ensuring that it resonates with potential customers everywhere.
While effective translation is obviously an important element in designing and delivering a compelling experience for international customers, it’s just one part of the story. Here are a great five suggestions for developing and delivering a successful multi-market eCommerce strategy.
1. Consider your product potential in other markets
As you prepare to grow your business, start by taking a closer look at your product. Does the product make sense for other markets? If you make American flags, for example, you may not gain much by selling your product overseas. On the other hand, a product with wide appeal is a natural for international eCommerce. Have a look at what your competitors are doing internationally, and attempt to assess their level of success — it may be an indicator of how you’ll do. Also try thinking outside the box a bit: Is there a specific region or culture where your product could hold additional value?
2. Seek specific market opportunities
It may be that certain untapped markets are already obvious to you, but take some time to consider opportunities in other regions or even missed opportunities in markets you already serve. For example, could you reach a larger local audience if you start advertising in Spanish?
To learn more about possible sales venues, you may find it helpful to engage the services of a market-entry planning or international-market consultant who can provide insight regarding regional sensibilities. They can also keep you abreast of changing market specifics, such as local regulatory concerns or problematic product-delivery infrastructures.
3. Personalize the customer experience everywhere
Website personalization, based on individual preferences, is a powerful tool for eCommerce. Retail giants like Amazon do this tool all the time. Have you ever received a targeted offer based on your browsing behavior or previously entered information (e.g. a birthday special)? That’s website personalization. When done right, it helps sell products, leads to customer satisfaction, and generates brand loyalty that can produce repeat business.
4. Strengthen brand loyalty with strong support
When a customer buys your product, take the opportunity to extend the relationship by developing localized post-sales support. Positive contact can lead a customer to feel personally invested in the company. It can also lead to word-of-mouth that can generate additional customers.
Prepare and deploy responsive local-language email campaigns, social media posts, text messages and/or phone support to address the needs of customers in each market you plan to enter.
5. Make sure you are visible online
When it’s time to launch your expanded eCommerce plans, all of the marketing in the world means little if customers search online and can’t find you. The key to online visibility is the strategic implementation of SEO — search engine optimization. SEO should be localized for each market so that qualified potential customers can find you when they’re searching online for the solutions your product provides.
Something to keep in mind: Localization for SEO involves much more than accurate translations — it also requires a deep knowledge of local sensibilities to accurately anticipate the words, phrases or terminology people are likely to be searching online.
Localization and eCommerce for the win
Inventing an end-to-end experience that succeeds for customers and company alike is always something that requires time, thought, and investment, even when dealing with a single market. In eCommerce, though, it’s an absolutely essential piece of the puzzle for doing business — and connecting — with people in other cultures and places. What could be better, after all, than gaining advocates for your brand, off spreading the word in their own corners of the world?
If you need help localizing your eCommerce content, contact Morningside today.