The 2020 results are in! Every year, Morningside conducts a Client Satisfaction Survey to collect feedback and ensure that we continue providing best-in-class service to our clients. And we’re especially proud of this year’s results. We scored 98% for customer satisfaction and 97% for overall satisfaction with Morningside! We also increased our Net Promoter Score by three points to 66, a high score that is considered between “excellent” and “world-class.” These numbers demonstrate our continued efforts to improve all aspects of our IP and language services. Read more about: Morningside’s 2020 Client Survey Results »
Millions of people worldwide have been ordered to stay home to help reduce the transmission of novel coronavirus, and that number is only expected to grow in the coming weeks. In the face of such a profound disruption of business-as-usual, many of us are being forced to find new ways to work. Here’s what that means for your multilingual business communications in the legal and medical sectors:
Canceled or delayed court proceedings
A number of judges around the globe are delaying court proceedings until some later date, Read more about: The Role of Legal & Medical Interpretation During COVID-19 »
Dear friends, colleagues, and clients,
While COVID-19 (coronavirus) is having a significant and concerning impact on global health and the economy, please rest assured that at Morningside business continues as usual on behalf of our customers and their mission critical work and initiatives. We remain open for business and at full capacity through these turbulent times.
Morningside continues to monitor the situation closely. Our top priority is safeguarding the health and safety of our employees. Read more about: Morningside Coronavirus Update »
Technology Transfer Offices determine a university’s intellectual property strategy when it comes to patent protection, licensing and commercialization, but surprisingly few have comprehensive internal capabilities. Given the enormity of the investment, the complexity of the work and the potential revenue at stake, technology transfer offices that lack end-to-end internal resources need a strategic IP services partner to help them make the most of their patent portfolio.
There are myriad advantages to partnering with a strategic IP services and translation partner but for brevity’s sake, Read more about: 3 reasons why a sound IP strategy for technology transfer offices includes a strategic IP services partner »