Morningside works exclusively with technical linguists with advanced degrees and industry experience in subject matter including desktop software, hardware, web applications, and mobile app technology. Through rigorous testing and evaluation, we have compiled a team of specialized translators, programmers and testers with the specialized knowledge to provide end-to-end language support from development through product launch and beyond.
The simultaneous international launch of software or ‘simship’ has become standard in the technology sector. Users across the globe expect software launches and updates to be carried out simultaneously, and a significant delay from the initial source-language launch can result in significant losses of revenue from both current and potential customers. To achieve a successful simultaneous launch, businesses need to ensure close communication and collaboration among developers, marketing professionals, and language service providers. Morningside provides our clients with a dedicated project manager who collaborates with your teams to ensure that all software localization projects are completed within your budget and on schedule.
Our translation memory (TM) tools leverage previously translated text to improve accuracy and consistency and reduce the time and cost of translating new projects. We also rely on terminology management and glossary tools to build and manage client-specific glossaries—including abbreviations, branded terms for products/services, and ‘do not translate’ lists. We know that each client has their own preferred terminology and we understand the importance of consistency across all of your projects.
Morningside’s quality assurance process for software & IT services is certified to the latest ISO 9001 and 17100 standards. Our global network of 8,000+ translators are rigorously vetted and assigned to projects based on their academic background, experience, and relevant subject matter expertise. Finally, our 3-tier review process features built-in redundancies to ensure accuracy, and our proprietary Quality Reliability Indicator (QRI) algorithm monitors projects to help prevent quality issues before they happen.
Morningside is a global company that is always open for business. With 9 locations across the globe and an easy-to-use client platform, we are available 24 hours a day, 7 days a week to receive new requests and provide support on existing projects. With a 99% on-time delivery rate, Morningside has a proven track record of meeting deadlines. We can also provide expedited service on software translation & localization projects as needed.